Contact Bounty Games Support

We’re Here to Help You

Whether you have a question about gameplay, transactions, your wallet, or general feedback — the Bounty Games support team is ready to assist. Our support system is active 24/7 to ensure you never feel stuck during your prediction journey.

Contact Methods

Here’s how you can reach us:

  • Live Chat: Available in-app and on the website from 9:00 AM to 11:00 PM
  • Email Support: support@bountygameindia.net
  • Help Center: Browse FAQs and troubleshooting guides
  • Telegram Channel: Get announcements and system status updates

Common Topics We Help With

  • Forgot password or login issues
  • Game results and payout clarifications
  • Withdrawal and deposit confirmations
  • Referral bonus queries
  • Reporting a bug or issue

Support Ticket System

Users can raise a support ticket directly from their dashboard. Each ticket is assigned a unique ID and resolved within 24 hours, depending on priority. Make sure to provide complete information when raising your request.

How Fast Do We Respond?

Our support team typically responds to live chat queries within 5 minutes and email/tickets within 6–12 hours. Urgent financial queries like failed deposits or blocked accounts are escalated automatically.

Need Help with Registration?

If you’re unable to complete your account registration or are not receiving your OTP, contact us immediately via live chat. We’ll verify your number and help you activate your account manually if required.

Technical Support

If the platform is not loading properly, or your app crashes on startup, please clear cache and cookies, try restarting the app, or contact our tech team with your device details, screenshots, and version number.

Security & Abuse Reporting

To report scams, impersonation, or phishing attempts claiming to be from Bounty Games, please contact us immediately with all evidence. We take these reports seriously and may take legal action against abusers.

Our Promise

At Bounty Games, we take pride in providing responsive, respectful, and accurate support to every user. No matter how small or complex your issue is, our team will work with you until it is fully resolved.

Frequently Asked Questions (FAQ)

What is the fastest way to contact support?

Live chat is the fastest, available on both website and app. You’ll get a response in under 5 minutes during working hours.

Do you provide phone support?

No. Currently, all our support channels are digital via chat, email, or ticket system for better tracking and security.

How can I track my ticket status?

After submitting a ticket, you can log in to your dashboard and check ticket history with current status and reply time.

What details should I include in my query?

Include your registered mobile number, transaction ID (if financial), screenshots (if possible), and a detailed description.

Can I contact support anonymously?

No. You need to be a registered user to receive assistance related to gameplay or transactions.